Last Updated: July 23, 2026
Business Operator
Soranx.shop is operated by:
Legal Company Name: Melanin Curls LLC
Business Address: 326 Stubbs Rd, Raeford, NC 28376, United States
Website: soranx.shop
Customer Support Email: support@soranx.shopNature of Business
Soranx is an online retailer offering men’s apparel and related fashion products.
Products may include:
- Men’s shirts
- Suits and tailored apparel
- Smart-casual clothing
- Fashion accessories
- Other related wardrobe products
The products available at any time are those displayed on the Website.
Order and Payment Processing
Orders are submitted electronically through soranx.shop.
Payments are processed through authorized third-party payment service providers. Payment authorization may be subject to:
- Fraud screening
- Identity verification
- Address verification
- Payment-provider approval
- Internal risk controls
We reserve the right to delay, cancel, or refund transactions that cannot be verified or are reasonably suspected of unauthorized or fraudulent activity.
Product Fulfillment
Orders may be fulfilled through our internal operations or authorized manufacturing, warehousing, logistics, and fulfillment partners.
Regardless of the fulfillment arrangement, Melanin Curls LLC remains the identified Website operator and customer-facing seller for purchases completed through soranx.shop, unless explicitly stated otherwise at checkout.
Consumer Transparency
We aim to provide customers with clear information concerning:
- Product characteristics
- Product pricing
- Size and measurement guidance
- Shipping costs
- Estimated delivery periods
- Return eligibility
- Refund procedures
- Customer support contact details
Customers should review product descriptions and applicable policies before placing an order.
Compliance Standards
We seek to operate in accordance with applicable requirements concerning:
- Consumer protection
- E-commerce transactions
- Payment processing
- Data privacy
- Advertising and product representations
- Fraud prevention
- Shipping and fulfillment
- Returns and refunds
- Intellectual-property rights
Product Authenticity and Intellectual Property
We do not intend to knowingly offer products that infringe third-party trademarks, copyrights, designs, or other intellectual-property rights.
Product names, branding, images, and descriptions must be used only where we have an appropriate right or authorization to do so.
Third-party trademarks remain the property of their respective owners.
Prohibited Activities
The Website may not be used for:
- Fraudulent purchases
- Unauthorized payment activity
- Money laundering
- Resale of unlawfully obtained products
- Intellectual-property infringement
- Abuse of promotional offers
- Submission of false information
- Any activity prohibited by applicable law
Orders associated with suspected prohibited activity may be reviewed, cancelled, refunded, or reported where required.
Customer Support and Complaints
Customers may contact us regarding:
- Product information
- Orders
- Payments
- Shipping
- Returns
- Refunds
- Privacy
- Complaints
We aim to acknowledge customer service enquiries within 2 business days, although complex matters may require additional review.
Policy Accessibility
The following policies are available through the Website:
- Privacy Policy
- Shipping Policy
- Refund and Returns Policy
- Terms and Conditions
- Business Information and Compliance
Customers are encouraged to review these policies before completing a purchase.
Contact Information
Melanin Curls LLC
326 Stubbs Rd
Raeford, NC 28376
United StatesEmail: support@soranx.shop
Website: soranx.shop
