Last Updated: July 23, 2026

This Privacy Policy explains how Melanin Curls LLC, operating soranx.shop under the brand name “Soranx,” collects, uses, stores, and discloses personal information when you visit our Website, create an account, place an order, or otherwise interact with us.

By accessing or using soranx.shop, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

This may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Account login information
  • Order and purchase information
  • Product preferences
  • Customer service communications
  • Return and refund information

Payment Information

Payments may be processed by third-party payment service providers.

We generally do not directly store complete payment card numbers or card security codes. Payment providers may collect and process payment information according to their own privacy and security policies.

Automatically Collected Information

When you use the Website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage and navigation data
  • Referring pages
  • Approximate geographic location
  • Cookie and analytics information

2. How We Use Information

We may use personal information to:

  • Process and fulfill orders
  • Verify payments and prevent fraudulent transactions
  • Provide shipping and tracking information
  • Manage customer accounts
  • Respond to customer enquiries
  • Process returns, refunds, and exchanges
  • Improve our products and Website
  • Personalize the shopping experience
  • Send service-related notifications
  • Send promotional communications where permitted
  • Protect our Website, customers, and business
  • Comply with legal, tax, accounting, and regulatory obligations

3. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep the Website functioning
  • Remember cart and account preferences
  • Understand Website performance
  • Measure visitor activity
  • Improve Website usability
  • Support advertising and marketing activities

Where required by applicable law, non-essential cookies will only be used after consent has been obtained.

You may control cookies through your browser settings or the cookie preference tools available on the Website. Disabling certain cookies may affect Website functionality.

4. How We Share Information

We may share information with service providers that assist us with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Email communications
  • Customer support
  • Fraud prevention
  • Data analytics
  • Advertising and marketing
  • Legal and regulatory compliance

These providers may only process information as necessary to perform services for us and according to their applicable contractual and legal obligations.

We may also disclose information:

  • When required by law or legal process
  • To protect our rights, property, or customers
  • To investigate suspected fraud or unlawful activity
  • In connection with a merger, acquisition, restructuring, or sale of business assets

We do not sell personal information for monetary consideration.

5. International Data Processing

Some service providers may process information outside your state, province, or country.

Where required, we take reasonable measures to ensure that personal information receives an appropriate level of protection.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Maintain business and tax records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet legal and regulatory obligations

Retention periods may vary depending on the type of information and applicable requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent
  • Opt out of promotional communications
  • Request a portable copy of certain information
  • Submit a complaint to an applicable authority

To submit a privacy request, contact support@soranx.shop. We may need to verify your identity before completing the request.

9. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

You may still receive non-promotional communications concerning orders, payments, security, returns, or customer service.

10. Children’s Privacy

The Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information, please contact us so that we can review and delete it where appropriate.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy, content, or security practices of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page with a revised “Last Updated” date.

13. Contact Us

Melanin Curls LLC
326 Stubbs Rd
Raeford, NC 28376
United States

Email: support@soranx.shop
Website: soranx.shop